One of the keys to sustainable success in anything is accountability. If you want to pay off debt or acquire wealth you will need to be accountable to people, your plan and the law. If you want to get free of an addiction or be a competitive athlete you will need to learn how accountability works. Accountability is supposed to work for you not against you. I realize that oppressive and insecure leaders have hurt people and so accountability may sound scary. But we can’t live in reaction to other people’s stupidity and expect to succeed in life. Forgive them, let it go, get healthy, be humble and accountable and you will move forward in life. Just know this, where there is true humility there is accountability.
Accountability is a about freedom not control. When most people think of accountability they think of someone calling them to ask, “Are you looking at porn? or Are you still using drugs?” That is the necessary but negative side of accountability. The positive side of accountability sounds something like this. “Are you writing that book you have been talking about?” “What are you doing to start that business that you have been talking about and planning for?” Accountability will pick you up when you fall, keep you on track, help you succeed and help you not become victim of your own success. Accountability helps you to build or rebuild trust.
In the Bible when the prophet Nathan held King David accountable, he helped save David’s kingdom, which actually protected his legacy. Psalm 51 is a direct result of a healthy confrontation that helped David become accountable. In the democratic process accountability protects us from tyranny. In the banking world accountability protects us from fraud. In the jewelry business accountability assures that what you have purchased is authentic. If you want to succeed in life you need to make sure that you see accountability as a servant not a slave driver.
Trust is built slowly. The more consistent you are the more trustworthy you will be. Everyone wants to be loved and cared for; everyone wants to be trusted. When we speak we want people to listen to us and believe us. When we belong it means we are both loved and trusted. The Bible teaches us to love people unconditionally because God loved us unconditionally. However, the Bible does not teach that we should trust people unconditionally. The Scripture is clear that Jesus – although he loved everyone – did not trust everyone. See John 2:23-25. Personally, I will only trust someone as much as their integrity allows me to trust them.
5 ways to build trust.
- Admit when you are wrong. The more you do this publicly the more people identify with you.
- Be on time, apologize when you are late and call people back.
- Do what you say. Integrity is essential. He who sows integrity reaps trust. Under promise and over deliver.
- Say what you mean and mean what you say: Be honest and don’t flatter people.
- Talk to people, not about people. If you speak about people, others will hear you, and will not trust you.